- Secure Email
- Terms of Use
- Privacy Policy
- Copyright
Secure Email
Why do we utilize email encryption?
First and foremost we want to protect personal health and financial information from theft or misuse in this digital age and also to comply with Federal and state laws that require it.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required that all communications containing Protected Health Information (PHI) be secured between employers and their health plans and providers.
The Health Information Technology for Clinical and Economic Health Act (HITECH) which became effective on 2/17/2010 expanded the HIPAA requirements to brokers for ensuring that Protected Health Information (PHI) be kept safe and secure under an expanded set of HIPAA Privacy Rule and Security Rules.
In addition there are a patchwork of state and federal privacy laws that restrict unsecure transactions. In recent years, we have seen the enactment of the Gramm-Leach Bliley Act, "Red Flag" as well as state privacy laws which require that any communications containing personally identifiable financial and/or health information be encrypted.
Support Questions
I am unable to create a password. Why is the password I created being rejected?
Passwords must contain at least six characters. There are no other requirements.
Must I enter my log in and password every time I open an encrypted e-mail?
The RadarMail log in site has a "Remember Me" option. After you have created your account and logged back in for the first time, you should be able to check the "Remember Me" box. Your computer should then remember your log in and password each time you log in from the same computer.
Is there any way to make the decryption process easier?
Yes. You may purchase software from Zix that would automatically decrypt all secure
e-mail for you. This would make the entire secure-e-mail transaction completely transparent. You would not have to log in to view the e-mail or attachments.
Following is the URL for the software download: http://www.zixcorp.com/solutions/ee_zixmail.php
Email Encryption 101
Secure e-messaging is not just a government mandate to employers, insurers and brokers, it's a practical way to do business to protect personal health and financial information from identity theft.
So that personal information is not used illegally, we have the RadarMail 360 secure e-mail solution powered by ZixCorp to provide an encrypted service that prevents any message you send from being opened by anyone outside our office.
This page will help you understand our secure e-messaging initiatives.
Why is there a need to encrypt email?
Despite appearances, conventional email is not a private conversation and can be easily intercepted and read by unwanted parties. By law, businesses are required to protect certain types of personal information.
To both meet HIPAA regulations and comply with improved best-practice standards, all email communication you receive from us containing PHI takes advantage of ZixCorp's encryption services. ZixCorp's easy-to-use e-messaging protection makes it effortless for you to receive and read any encrypted communications - whether you are a ZixCorp customer or not.
The privacy of business communication is important to us and we want to ensure your information stays private.
What kinds of information will be encrypted?
RadarMail 360 encrypts email that contains:
• Personal information, such as social security numbers
• Financial information, such as account and credit card numbers
• Personal Health Information
If I agree to it, can I choose not to receive encrypted e-mail?
No. In order to protect your employer from fines and penalties, there is no way around the encryption process. The new laws make it clear that anything short of e-mail encryption will not meet the requirement for "satisfactory protection". Thus, to be fully compliant with security measures and to actually protect your confidential information sent via e-mail we have e-mail encryption through RadarMail 360 secured by ZixCorp.
How will I receive encrypted messages?
When receiving an email containing private information, you will then be asked to click on a link, which will connect you to the secure message center on our website. To access the secure portal, you will register a private password to retrieve and reply to secure messages.
What if I'm already a user of Zix Email Encryption?
If already enlisted as part of the ZixDirectory, members will automatically receive secure emails in their inbox and be able to send secure emails transparently as linking to the secure portal occurs effortlessly.
Will it be difficult to receive messages?
You will be able to open encrypted emails in seconds with the confidence that your personal information remains private. Together with our partners at RadarMail 360 we have developed an easy-to-use approach that protects our entire community of interest - our employees, our customers, and our business partners.
Terms of Use
1. Limited Right to Use.
This Web site is owned and operated by Clarity Software Solutions
Inc. (“Clarity”). Unless otherwise specified, all Materials
on this Web site are the property of Clarity and are protected
by the copyright laws of the United States. You may use, view,
print, and/or download the Materials from this Web site solely
for your personal, informational, or non-commercial use within
your organization, provided you keep intact all copyright and
other proprietary notices. No Materials published by Clarity
on this Web site, in whole or in part, may be copied, reproduced,
modified, republished, uploaded, posted, transmitted, or distributed
in any form or by any means without prior written permission
from Clarity. The use of any such Materials on any other Web
site or networked computer environment or for any other purpose
is strictly prohibited and such unauthorized use may violate
copyright, trademark, and other similar laws...
2. Links to Other Sites.
Any linked sites are not under the control of Clarity and Clarity
is not responsible for the content of any linked site or any
link contained in a linked site. Clarity reserves the right
to terminate any link or linking program at any time. Clarity
may provide links from this Web site to other sites as a convenience
to you and in no way should this be interpreted as an endorsement
of any company, content, or products to which it links. If
you decide to access any of the third party sites linked to
this Web site, you do this entirely at your own risk...
3. Trademarks.
The trademarks, service marks, and logos of Clarity and others
used in this Web site ("Trademarks") are the property
of Clarity and their respective owners. You have no right to
use any such Trademarks, and nothing contained in this Web
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owner...
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You agree to indemnify, defend, and hold Clarity harmless from
and against any and all claims, liabilities, damages, losses,
or expenses (including reasonable attorney's fees and costs)
arising out of, based on, or in connection with your access
and/or use of this Web site...
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Clarity assumes no responsibility for accuracy, correctness,
or content of the Materials provided on this Web site. You
should not assume that the Materials on this Web site are continuously
updated or otherwise contain current information. The materials
provided at this Web site are provided "As Is" and
any warranty (express or implied), condition, or other term
of any kind, including without limitation, any warranty of
merchantability, fitness for a particular purpose, non-infringement,
or title is hereby excluded.
Privacy Policy
Clarity is committed to protecting any personal information
that you may provide to us. In particular, we believe it is important
for you to know how we treat information about you that we may
receive from this Web site.
• Information Collected
• Use of Collected Information
• Links to Other Sites
• Security of Collected Information
• Access to Collected Information
• Contacting Us
Information Collected
In general, you can visit this Web site without telling us who
you are or revealing any information about yourself. Our web
servers collect the domain names, not the e-mail addresses,
of visitors. Our web servers also seek (as many Web sites do)
to place a "cookie" (a small data file) on your computer's
hard drive which allows the server to determine the computer
when it visits again, in order to track statistical information
about navigation to and throughout certain areas of our site.
This cookie is not used to obtain your name or any personal
data, and the information that is tracked is used only for
internal purposes, such as to improve site, and is not shared.
However, if you prefer not to accept cookies, you can set your
browser to reject them or to alert you before one is placed.
In addition, there are portions of this Web site where we may
need to collect personal information from you for a specific
purpose, such as to provide you with certain information you
request. The information collected from you may include your
name, address, telephone, fax number, or e-mail address. Whenever
you submit personal information for a specific purpose, your
information will be used for that purpose only.
Use of Collected Information
Domain name information that we collect is not used to personally
identify you and instead is aggregated to measure the number
of visits, average time spent on the site, pages viewed, etc.
We use this information to measure the use of our site and
to improve the content of our site. When other information
is collected from you, such as your name and e-mail address,
we generally let you know at the time of collection how we
will use the personal information. Usually, we use the personal
information you provide only to respond to your inquiry or
to process your request.
Links to Other Sites
Clarity's Web site may contain links to other sites. While we
try to link only to sites that share our high standards and
respect for privacy, we are not responsible for the content,
security, or privacy practices employed by other sites.
Security of Collected Information
We maintain strict physical, electronic, and administrative safeguards
to protect your personal information from unauthorized or inappropriate
access. We restrict access to information about you to those
Clarity workers who need to know the information to respond
to your inquiry or request. Workers who misuse personal information
are subject to disciplinary action.
Access to Collected Information
You may review and update the information that you provide to
us through this Web site by contacting us as described below.
Contacting Us
If you have any questions about this privacy policy, please use
the Contact Us page. We welcome your questions and suggestions
about our privacy policy.
Copyright
This site contains materials protected by copyright law.
The Clarity Software Solutions, Inc. website contains material that is protected by international copyright, trademark and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this website. Any materials downloaded from this website may be used in conjunction with Clarity's services, providing you agree to keep intact all copyright and other proprietary notices.
You may not, without the prior written permission of Clarity, frame any of the content of the Clarity website, or incorporate into another website or other service any intellectual property of Clarity.
